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Returns and exchanges

If for any reason you are unsatisfied with the deliverd products, please let us know. We think you should be totally satisfied with all your Studio Aimée products.

You have the opportunity to exchange or return your products within 14 days after delivery.

You should inform our customer service thereof by e-mail to inform us of your return stating your order number, the article which you wish to return as well as the reason too small, not as expected,…. Do not forget to specify whether you wish to return or exchange the item.

If Studio Aimée approves your request, it will provide you by e-mail with instructions for the return of the products.

Return the article but please ensure that the products are packaged appropriately. You are not obligated to use the original package. It must also have sufficient postage and be sent along with the invoice.

We will send you the new article, if in stock, or will refund you your purchase. Shipping fees shall not be refunded.

As a customer you must follow all return conditions and instructions stipulated by Studio Aimée. A detailed description can be found in our general terms and conditions.